Terms of Service

Last updated: September 10, 2026

These Terms of Service govern your use of ridglo.com and purchases from Ridglo, operated by Chen Wei e-commerce LLC. By using the site, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site.

1. Eligibility and Accounts

You must be at least the age of majority in your place of residence, or use the site with the permission of a parent or legal guardian. Information you provide must be accurate, current, and complete. You are responsible for protecting your account credentials.

2. Products and Information

We try to describe and display products accurately. Colors and appearance can vary by screen. Features, availability, and specifications may change, and the product page at the time of purchase controls. We may discontinue products or limit quantities where permitted by law.

3. Orders, Prices, and Payment

Submitting an order is an offer to purchase. An order is accepted after payment is processed and we confirm acceptance. We may decline or cancel an order for inventory, payment, fraud-prevention, pricing-error, or legal reasons and will notify you using the contact information provided. Prices, promotions, taxes, shipping charges, duties, and other fees are shown or calculated before checkout where applicable.

4. Shipping, Cancellations, and Returns

Delivery estimates and shipping terms are described in our Shipping Policy. Cancellation, return, and refund terms are described in our Return, Refund and Cancellation Policy.

5. Acceptable Use

You may use the site only for lawful, personal purposes. You may not misuse the site, introduce malicious code, attempt unauthorized access, infringe intellectual property or privacy rights, scrape or disrupt the service, impersonate another person, or use the site for fraud, harassment, or unlawful activity.

6. Intellectual Property

Site content, branding, text, graphics, photos, video, and design are owned by or licensed to Ridglo, Chen Wei e-commerce LLC, Shopify, or their respective owners. You may not reproduce, distribute, modify, or commercially exploit this content without prior written permission.

7. Third-Party Services and Links

The site may use or link to third-party tools, payment providers, carriers, and websites. Their services are governed by their own terms and privacy policies. We are not responsible for third-party content or services except where applicable law requires otherwise.

8. Relationship with Shopify

Ridglo is powered by Shopify, which enables us to provide the store. Sales and purchases are made directly with Ridglo and Chen Wei e-commerce LLC, not Shopify. Shopify is not the seller of the products offered on this site.

9. Privacy

Personal information is handled according to our Privacy Policy. Because Shopify hosts the store, certain information is also processed by Shopify and service providers needed to operate the store.

10. Feedback

If you voluntarily submit feedback or reviews, you confirm that you have the right to do so and grant us a worldwide, non-exclusive, royalty-free license to use and display that content for operating and promoting the business, subject to applicable law.

11. Errors and Changes

We may correct typographical errors, inaccurate product information, pricing mistakes, or availability information and may update the site or these Terms. Material changes will apply from the date posted or otherwise stated, subject to applicable law.

12. Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law, the site and services are provided as available. We do not offer a separate product warranty beyond rights required by law. Nothing in these Terms excludes rights or remedies that cannot legally be excluded. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages arising from use of the site or products.

13. Severability and Governing Law

If any provision is unenforceable, the remaining provisions remain effective. These Terms are governed by applicable federal law and the laws of California, without limiting mandatory consumer protections that apply in your place of residence.

14. Contact

Chen Wei e-commerce LLC
Ridglo
21760 Garcia Ln, City of Industry, CA 91789, United States
Email: ridgloofficial@gmail.com
Phone: (626) 701-6817